Bindicate Privacy Policy
This Privacy Policy explains what information Sovereign Agtech LLC ("Sovereign Agtech," "we," "us") collects when you use the Bindicate mobile app, the Bindicate web dashboard at bindicatefeed.com, and the bindicatefeed.com website (together, the "Service"), how we use it, and the choices you have. Bindicate is a business tool for farm operations; accounts are created by an operation's administrator or by the operation itself.
1. Information we collect
Account information. Your name, email address, optional phone number, preferred language, password (stored only in hashed form), your role, and which sites, barns, and bins you have access to. Accounts are set up by your organization's administrator or when your organization signs up.
Operational data you enter. Feed-bin readings (the level you set, the time, and who entered it), the picture of the bin diagram captured with each reading, notes left for the feed mill, photos you attach to a site, barn, or bin, site names and addresses, bin configuration, feed deliveries, and herd details such as head counts and weights.
Reports and connected equipment. Reports your organization sends or uploads to Bindicate, such as feed-order, inventory, scale, and bin-sensor reports, and the data extracted from them.
Assistant conversations. Messages you send to the Bindicate Assistant in the dashboard and its replies.
Website sign-ups and contact. If you leave your email on our website to get started, the email address you enter, along with the IP address and browser type of the request. If you email us, the contents of your message.
Technical information. Our servers keep standard logs (IP address, browser or device type, the page or API endpoint requested, and the time) to operate and secure the Service. The dashboard uses essential session cookies to keep you signed in. We do not use advertising or analytics cookies, and the app contains no advertising or analytics software.
2. Device permissions
The mobile app asks for camera access only to scan a bin's QR code sticker and to take photos you choose to attach. It may ask for access to your photo library only when you choose a photo to attach. The app does not collect your location, contacts, or any data from your device beyond what you choose to submit.
3. How we use information
- To provide the Service: recording and displaying bin readings, showing your organization's dashboard, sending notes to the people who manage feed, and importing your organization's reports.
- To provide optional features your organization turns on, such as consumption-rate forecasting, translation of notes between languages, and the Bindicate Assistant.
- To manage accounts and access, send invitations, password resets, and service emails, and respond to support requests.
- To keep the Service secure, prevent misuse, and fix problems.
- To contact people who left their email on our website about getting started with Bindicate.
We do not sell your information, share it for advertising, or use it to track you across other companies' apps or websites.
4. Who we share information with
Your organization. Readings, notes, photos, and other operational data you enter are visible to other users in your organization who have access to the same sites, barns, or bins, and to your organization's administrators.
Service providers that process information on our behalf, under contracts that limit their use of it:
- Hosting, database, and file storage (Laravel Cloud and its infrastructure providers).
- Anthropic, which provides the AI model behind the Bindicate Assistant, consumption forecasts, note translation, and reading imported reports. The relevant data is sent to Anthropic to generate a response and is not used by Anthropic to train its models under our commercial agreement.
- Email delivery providers, to send invitations, password resets, and service emails.
- Google Fonts, which supplies the typeface on our website and may receive your IP address when the page loads.
Legal reasons. We may disclose information if required by law, to protect the rights, property, or safety of our users or others, or in connection with a merger, acquisition, or sale of assets, in which case this policy continues to apply.
5. How long we keep information
We keep account and operational data for as long as your organization uses Bindicate, so that bin history remains available. When an account is deleted, we delete or anonymize its personal information within 30 days, except where we must keep it for legal, security, or accounting reasons. Readings and notes that belong to your organization's records may be kept with the user's name removed. Email addresses left on our website are kept until you ask us to remove them. Server logs are kept for a limited period for security purposes.
6. Your choices and rights
You can view and update your name, email, phone number, and language from your profile in the app or dashboard. To request a copy of your information, correction, or deletion of your account, email us at the address below; we will respond within 30 days. Because accounts are provided through your organization, we may confirm the request with your organization's administrator. Depending on where you live, you may have additional rights under local law, which we will honor.
7. Security
Data is encrypted in transit between the app, the dashboard, and our servers, and passwords are stored only in hashed form. Access to your organization's data is limited to the users it grants access to. No system is completely secure, so please keep your password private and tell us right away if you suspect unauthorized access.
8. Children
Bindicate is a business tool and is not directed to children under 16. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. We will change the date at the top and, for significant changes, notify account holders by email or in the app.
10. Contact
Sovereign Agtech LLC, Iowa. Questions or requests about privacy: bindicate@gmail.com